Privacy & Cookie Policy

Natural Partners Limited (“Company”) is committed to protecting and respecting your privacy. This is the privacy policy for www.naturalpartnersart.co.uk (“the Website”).

By using the Website, you consent to the collection, use and transfer of your information under the terms of this policy.

Who has access to your information
The Company has access to your information. For the purposes of the Data Protection Act 1998, the Company is the data controller and the Company’s address is 33, Church Howle Crescent, Marske-by-Sea, Redcar, North Yorkshire, TS11 7EJ, UK. The Company owns the data that it collects on the site.

The Company also uses contractors to service the site or to fulfil orders from customers. Where these contractors require access to personal information, the Company tries to seek assurances that they comply with the DPA and that your information will be kept confidential. They will not use your information except to fulfil their obligations to the Company, and will not use it except in line with this privacy notice.

The Company may have to disclose information about customers to the Company’s professional advisers to obtain professional advice.

The Company will not disclose your information to anyone else.

Location of data
The data that the Company collects from you is stored within the European Union.

Information the Company collects and uses
The Company collects and processes the following data about you:

The type of information we will collect about you includes:

• Details of purchases you make on the Website.
• Information that you provide by filling in forms on this website. This includes information provided at the time of registering with the Company, ordering products, posting material or requesting information or further services. The Company may also ask you for information when you enter a competition or promotion sponsored by the Company and if you report a problem with the Website.
• If you contact the Company, the Company may keep a record of that correspondence.
• If you complete a survey on the site, the Company may collect that and use it within the Company’s group of companies.
• Details of your visits to the Website including traffic data, location data, weblogs and other communication data.

IP addresses
The Company may collect information about your computer, including your IP address, operating system and browser type. The Company uses this for Website administration [and to report aggregate information to the Company’s advertisers]. This is statistical data about the Company’s users' browsing actions and patterns, and does not identify you.

Cookies
The Company uses cookies to identify your computer when you are on the website. A cookie is a file sent by the website to your computer, and used by the website to identify you, to improve theWebsite and to deliver a personalised service.

The cookies on this website are:

Non-invasive 3rd Party Cookies
_ga - Google Analytics - 2 years, used to distinguish users (anonymously)
_gat - Google Analytics - Session cookie, used to throttle request rate

Non-invasive 1st Party Cookies
_RequestVerificationToken_ - Anti-forgery session cookie
.AspNet.ApplicationCookie - Session cookie that accompanies all connections
ASP.NET_SessionId - Session cookie to validate the session
basket_id - 1 month to store basket contents in case of return

You may configure your browser to refuse or restrict the use of cookies. For example, in Internet Explorer, go to Tools > Internet Options. If you refuse or restrict the use of cookies, you may be unable to access certain parts of the Website and may not be able to purchase goods.

How the Company uses your data

The Company uses data about you in the following ways:

• To provide you with access to parts of the Website;
• To allow you to purchase goods on the Website;
• To allow us to supply the products or services you have requested;
• To collect payment from you;
• To contact you about your orders and requests;
• To use and analyse the information the Company collects so that the Company can administer, support, improve and develop the Company’s services;
• To tell you about important changes or developments to the Website;
• To tell you about other products and services which the Company offers which may be of interest to you. The Company only does this if you have agreed to receive this type of information;

Data & password security
All data you provide to the Company is stored on the Company’s secure servers. Any payment transactions will be encrypted. Once the Company has received data from you, the Company uses certain procedures and security features to try to prevent unauthorised access.

Where you have a password, you are responsible for keeping the password confidential. Do not share the password with anyone.

Sending information on the internet is not completely secure. Although the Company does its best to protect your personal data, the Company cannot guarantee the security of the data transmitted to the Website. Any transmission is at your own risk. Unless the Company has been negligent the Company is not liable for any loss arising from a breach of security.

Choice – receiving marketing emails
You can choose to receive promotional and marketing emails from the Company. You can do this by sending a contact form to us and requesting removal. You can choose not to receive these emails later by going to the same website page.

Other websites
This site may from time to time contain links to other sites. The Company is not responsible for the privacy practices or the content of such websites.

Changes to privacy policy
The Company occasionally changes this privacy policy. You should therefore look at the policy regularly.